Study program / study programs: INFORMATION SYSTEMS

Type and level of studies: Undergraduate applied studies

Subject: IT-Supported Business Decision Making 

Status: compulsory

ECTS credits: 8

Course objective

The objective of this course is mastering the basic concepts in business decision making, as well as understanding the context of IT in the decision-making process. Rational business decision making requires a rational approach, and the goal of this course is to ensure that the student understands the difference between two types of management: the rational one, based on facts and science-based assessment, and that which is not science-based. Independent use of adequate software tools, understanding their roles, possibilities and limitations. Adequate business reporting.

Course outcome

A student who has successfully mastered the course will be able to:

  • Identify a business problem
  • Recognize an unsolvable problem
  • State examples of business problems similar to the current problem
  • Recognize the category of a business problem
  • The differences between the categories of a problem
  • Formulate a problem-solving strategy
  • Choose software tools that might help solve a recognized problem, and understand the reasons for such selection 
  • Identify which of the possible software tools will be adequate for the problem
  • Apply the selected tool and adequately report to the management in written form
  • List and explain the basic functions of a digital control table, management information system, decision support system and expert system
  • Actively use at least one software sool from each of the groups listed in the following item
  • Know the basic statistical techniques necessary for using software tools

Course content

Theoretical teaching

  • The concept of business problem
  • Types of problems
  • Problem complexity
  • Categories of problems
  • The concept of decidability 
  • Model for formulating a problem solving strategy
  • Reporting in written form, consultant report
  • Measuring the effects of a business decision
  • Balanced Scorecard
  • Software for managerial decision-making support
  • Information systems for assistance with decision making 
  • Digital control board
  • Excel as a tool for forming a digital control board
  • Management information system
  • Decision support systems
  • The components of DSS. Building a DSS
  • Expert systems
  • Excel and R systems as platforms for ES and DSS development
  • Correlation, linear regression, cluster-analysis, factor analysis and sensitivity analysis (ROC analysis) with software implementation examples